The quality library : a guide to staff-driven improvement, better efficiency, and happier customer /

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Publication details: Chicago : American Library Association, c2008.Description: xiv, 144p. : ill. ; 28 cmISBN:

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Holdings
Cover image	Item type	Current library	Call number	Copy number	Status	Date due	Barcode
	Book- Reserved	College Library	Res. 025.1 L374q 2008 (Browse shelf(Opens below))	c1	Available		49007

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Includes bibliographical references & index.

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