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The quality library : a guide to staff-driven improvement, better efficiency, and happier customer /

By: Publication details: Chicago : American Library Association, c2008.Description: xiv, 144p. : ill. ; 28 cmISBN:
  • 9789746522205
Subject(s): DDC classification:
  • Res. 025.1 L374q 2008
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Book- Reserved College Library Res. 025.1 L374q 2008 (Browse shelf(Opens below)) c1 Available 49007

Includes bibliographical references & index.

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