Total quality management and operational excellence : text with cases/ OAKLAND, JOHN S.

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Publication details: New York : Routledge Taylor and Francis, c2014.Description: xxiv, 530 pages : color illustrations ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book Circulation	College Library Circulation	Circ. 658.4013 Oa11t 2014 (Browse shelf(Opens below))	c1	Available		CL51079

Includes bibliographical references.