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Listen first! : turning social media conversations into business advantage /

By: Publication details: N.J. : John Wiley & Sons, Inc. , c2011.Description: xiii, 302 p. : ill. ; 24 cmISBN:
  • 9780470935514
Subject(s): DDC classification:
  • Circ. 658.872 R221l 2011
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Book Circulation College Library Circ. 658.872 R221l 2011 (Browse shelf(Opens below)) c1 Available 49196

Includes bibliographical references & index.

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