Manual for call center agents/ (Record no. 8836)

MARC details
000 -LEADER
fixed length control field 00612nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260310032102.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260310b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 971-584-407-3.
040 ## - CATALOGING SOURCE
Original cataloging agency DWC-Main lib
Transcribing agency OC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number Fil. 658.812 Au928m 2005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Aures, Teresita A.
245 ## - TITLE STATEMENT
Title Manual for call center agents/
Statement of responsibility, etc. Teresita A. Aures
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Quezon City :
Name of publisher, distributor, etc. C & E Publishing Inc.,
Date of publication, distribution, etc. c2005.
300 ## - PHYSICAL DESCRIPTION
Extent 263 p. ;
Dimensions 22 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element 1. Customer relations.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element 2. Customer services.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Cacilia A. Suarez
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book-Filipiniana
Call number prefix Fil.
Suppress in OPAC No
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
--
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Uniform Resource Identifier
    Dewey Decimal Classification     College Library College Library Filipiniana 07/23/2007 School Fund 416.50   Fil. 658.812 Au928m 2005 CL45003 03/10/2026 c1 03/10/2026 BK - FIL