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Manual for call center agents/

Aures, Teresita A.

Manual for call center agents/ Teresita A. Aures - Quezon City : C & E Publishing Inc., c2005. - 263 p. ; 22 cm.

ISBN: 971-584-407-3.

Subjects--Topical Terms:
1. Customer relations.
2. Customer services.

Dewey Class. No.: Fil. 658.812 Au928m 2005

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