Human sigma : (Record no. 7317)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00707nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260113030349.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260113b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781595620163 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DWC-Main lib |
| Transcribing agency | OC |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | Circ. 658.812 F597h 2007 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fleming, John H. |
| 245 ## - TITLE STATEMENT | |
| Title | Human sigma : |
| Remainder of title | managing the employee- customer encounter/ |
| Statement of responsibility, etc. | John H. Fleming |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Gallup Press, |
| Date of publication, distribution, etc. | c2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 313 pages : |
| Other physical details | illustrations ; |
| Dimensions | 23cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 1. Business |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 2. Consumer satisfaction. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 3. Customer relations. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 4. Sales management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jim Asplund |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book Circulation |
| Call number prefix | Circ. |
| Suppress in OPAC | No |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Uniform Resource Identifier |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | College Library | College Library | Circulation | 03/25/2021 | Donation | Circ. 658.812 F597h 2007 | CL52726 | 01/13/2026 | c1 | 01/13/2026 | BK-CIRC |