Relationship selling/

Johnston, Mark W.

Relationship selling/ Mark W. Johnston - 3rd ed. - Boston : McGraw-Hill/Irwin, c2010. - xxvii, 452 p. : illustration. ; 26 cm.

Includes bibliographical references & index.

978-0-07-017247-0.


1. Customer relations.
2. Relationship marketing.
3. Selling.

658.85 J73r 2010