| 000 | 00612nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260310032102.0 | ||
| 008 | 260310b |||||||| |||| 00| 0 eng d | ||
| 020 | _a971-584-407-3. | ||
| 040 |
_aDWC-Main lib _cOC |
||
| 082 | _aFil. 658.812 Au928m 2005 | ||
| 100 | _aAures, Teresita A. | ||
| 245 |
_aManual for call center agents/ _cTeresita A. Aures |
||
| 260 |
_aQuezon City : _bC & E Publishing Inc., _cc2005. |
||
| 300 |
_a263 p. ; _c 22 cm. |
||
| 650 | _a1. Customer relations. | ||
| 650 | _a2. Customer services. | ||
| 700 | _aCacilia A. Suarez | ||
| 942 |
_2ddc _cBK - FIL _kFil. _n0 |
||
| 999 |
_c8836 _d8836 |
||