000 00634nam a22001937a 4500
003 OSt
005 20260310011841.0
008 260310b |||||||| |||| 00| 0 eng d
020 _a978-1-5297-6741-4
040 _aDWCL Main lib
_cOC
082 _aCirc. 658.812 C435c 2023
100 _aChakravorti, Samit
245 _aCustomer relationship management:
_ba global approach
_cSamit Chakravorti
260 _aLondon:
_bSage Publications,
_cc2023
300 _axv, 286 pages:
_billustrations;
_c23 cm.
504 _aInclude bibliographical references and index.
650 _a1. Customer relations.
942 _2ddc
_cBK-CIRC
_kCirc.
_n0
999 _c8804
_d8804