| 000 | 00608nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260128065818.0 | ||
| 008 | 260128b |||||||| |||| 00| 0 eng d | ||
| 020 | _a1-56052-577-0 | ||
| 040 |
_aDWC-Main lib. _cOC |
||
| 082 |
_23rd ed. _aCirc. 658.8 F492t 2000 |
||
| 100 | _aFinch, Lloyd C. | ||
| 245 |
_aTelephone courtesy and customer service/ _cLlyod C. Finch |
||
| 250 | _a3rd ed. | ||
| 260 |
_aCA : _bCrisp Pub., _cc2000 |
||
| 300 |
_avi, 106 p. ; _c25 cm. |
||
| 650 | _a1. Customer services | ||
| 650 | _a2. Telephone etiquette | ||
| 942 |
_2ddc _cBK-CIRC _e3rd ed. _hCirc. _n0 |
||
| 999 |
_c7907 _d7907 |
||