| 000 | 00698nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20251126120842.0 | ||
| 008 | 251126b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-007-128928-3 | ||
| 040 |
_aDWC-Main lib. _cOC |
||
| 082 |
_2Eleventh edition. _aCirc. 658.85 F996a 2011 |
||
| 100 | _aFutrell, Charles M. | ||
| 245 |
_aABC's of relationship selling through service/ _cCharles M. Futrell |
||
| 260 |
_aNew York : _bMcGraw-Hill/Irwin, _cc2011. |
||
| 300 |
_axxvii, 538 pages : _billustrations ; _c26 cm. |
||
| 504 | _aIncludes bibliographical references, glossary. | ||
| 650 | _a1. Selling. | ||
| 760 | _bEleventh edition. | ||
| 942 |
_2ddc _cBK-CIRC _eEleventh edition. _kCirc. _n0 |
||
| 999 |
_c6394 _d6394 |
||