| 000 | 00692nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250829062315.0 | ||
| 008 | 250829b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780415635509 | ||
| 040 |
_aDWC-Main Lib. _cOC |
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| 100 | _aOAKLAND, JOHN S. | ||
| 245 |
_aTotal quality management and operational excellence : _btext with cases/ _cOAKLAND, JOHN S. |
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| 260 |
_aNew York : _bRoutledge Taylor and Francis, _cc2014. |
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| 300 |
_axxiv, 530 pages : _bcolor illustrations ; _c24 cm. |
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| 504 | _aIncludes bibliographical references. | ||
| 650 | _a1. Total quality management. 2. Total quality management--Case studies. I. Title. | ||
| 942 |
_2ddc _cBK-CIRC _hCirc. _n0 |
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| 999 |
_c4347 _d4347 |
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