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		Customer service management training 101 : quick and easy techniques that get great results / by Ren’ee Evenson Edition: First edition Publication details: N.Y. : AMACOM, c2012 Availability: Items available for loan: College Library (1)Call number: Circ. 658.31245 Ev93c 2012. Place hold Add to cart (remove)
		Managing by accountability : what every leaders needs to know about responsibility, integrity and results / by Dealy, M.David Publication details: Westport, Comm. : Preager Pub. , c2007 Availability: Items available for loan: College Library (1)Call number: Circ. 658.4092 D279m 2007. Place hold Add to cart (remove)
		Emotionally intelligent leadership : a guide for college students by Shankman, Marcy Levy Allen, Scott J Publication details: San Francisco, Ca. : Jossey-Bass, c2008 Availability: Items available for loan: College Library (1)Call number: Circ. 158.4 S528e 2008. Place hold Add to cart (remove)

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