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		Customer service management training 101 : quick and easy techniques that get great results / by Ren’ee Evenson Edition: First edition Publication details: N.Y. : AMACOM, c2012 Availability: Items available for loan: College Library (1)Call number: Circ. 658.31245 Ev93c 2012. Place hold Add to cart (remove)
		Customer service: career success through customer loyalty / by Timm, Paul R Edition: Fifth edition Publication details: Boston: Prentice Hall, c2011 Availability: Items available for loan: College Library (1)Call number: Circ. 658.812 T584c 2011. Place hold Add to cart (remove)
		Enhancing quality customer service for micro, small and medium enterprises/ Virgel C. Binghay by Binghay, Virgel C Publication details: Manila : VCB Research & Publications, c2007 Availability: Items available for loan: College Library (1)Call number: Fil. 658.812 B613e 2007. Place hold Add to cart (remove)

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