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Get Content Get Customers : turn prospects into buyers with content marketing / by
  • Pulizzi, Joe
Publication details: N.Y.: McGraw-Hill, c2009
Availability: Items available for loan: College Library (1)Call number: Circ. 658.8 P981g 2009.

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Services marketing : integrating customer focus across the firm / by
  • Zeithaml, Valerie A
Publication details: Boston : McGraw-Hill/Irwin, c2009
Availability: Items available for loan: College Library (1)Call number: Circ. 658.8 Z67s 2009.

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Handbook on front office operations and guest relations Amelia S. Roldan by
  • Roldan, Amelia S
Publication details: Manila : AR Skills Development & Management Services (SMDS), c2005
Availability: Items available for loan: College Library (3)Call number: Fil. 658.812 R745h 2005, ...

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Manual for call center agents/ Teresita A. Aures by
  • Aures, Teresita A
  • Cacilia A. Suarez
Publication details: Quezon City : C & E Publishing Inc., c2005
Availability: Items available for loan: College Library (1)Call number: Fil. 658.812 Au928m 2005.

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