fulton-Calkins, Patsy Procedures for the office professional Patsy Fulton-Calkins - 4th ed. - Australia: Thomson Learning, c2000. - xvi, 613 p. ; 23 cm. Includes index. Subjects--Topical Terms: 1. Office Practice.2. Secretaries. Dewey Class. No.: Circ. 981-240-484-8.