Chakravorti, Samit <br/><br/>
Customer relationship management:   a global approach 
Samit Chakravorti 
 - London:   Sage Publications,   c2023 
 - xv, 286 pages:   illustrations;   23 cm. 
<br/><br/>Include bibliographical references and index. 
<br/><br/><label>ISBN: </label>978-1-5297-6741-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Customer relations.
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.812 C435c 2023