TY  - BOOK
AU  - Singh, Ratandeep
TI  - Hotel front desk management and online services
SN  - 81-7391-839-2.
U1  - Circ. 658.8 S617h 2006 
PY  - 2006///
CY  - New Delhi : 
PB  - Kanishka Publishers, 
KW  - 1. Customer relations
KW  - 2. Customer service
KW  - 3. Hospitality industry
KW  - 4. Office management
N1  - Includes bibliographical references and index
ER  -