Singh, Ratandeep <br/><br/>
Hotel front desk management and online services 
Ratandeep Singh 
 - New Delhi :   Kanishka Publishers,   c2006. 
 - 381 pages :  22 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>81-7391-839-2. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Customer relations.<br/>2. Customer service.<br/>3. Hospitality industry.<br/>4. Office management.
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.8 S617h 2006