Roldan, Amelia S. <br/><br/>
Handbook on front office operations and guest relations 
Amelia S. Roldan 
 - Manila :   AR Skills Development & Management Services (SMDS),  c2005. 
 - 146 pages :  illustration ;  21 cm. 
<br/><br/><label>ISBN: </label>971-921-37-4-4. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Customer relations.<br/>2. Customer services.
<br/><br/><label>Dewey Class. No.: </label>Fil. 658.812 R745h 2005