TY  - BOOK
AU  - Jay, Ros
TI  - The seven deadly skills of communicating
SN  - 981-4040-44-4
U1  - Circ. 657.7 J715s 1999 7th ed.
PY  - 1999///
CY  - London : 
PB  - International Thomson pub., company, 
N1  - Include index
ER  -