Jay, Ros <br/><br/>
The seven deadly skills of communicating/ 
Ros Jay 
 - 7th ed. 
 - London :   International Thomson pub., company,   c1999. 
 - 159 p. ;   23 cm. 
<br/><br/> Include index. 
<br/><br/><label>ISBN: </label>981-4040-44-4 
<br/><br/><label>Dewey Class. No.: </label>Circ. 657.7 J715s 1999