TY  - BOOK
AU  - Futrell, Charles M. 
TI  - Fundamentals of selling: customers for life through service
SN  - 0-07-283461-7
U1  - Circ. 658.85 F989f 2004 8th ed.
PY  - 2009///
CY  - New York :  
PB  - McGraw-Hill/Irwin
KW  - 1. Selling
N1  - Includes bibliographical references and index
ER  -