Futrell, Charles M.  <br/><br/>
Fundamentals of selling :  customers for life through service/ 
Charles M. Futrell  
 - 8th ed. 
 - New York :    McGraw-Hill/Irwin,  c2009 
 - xxiii, 610 pages :  illustrations :   25 centimeter.  
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0-07-283461-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Selling
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.85 F989f 2004