TY - BOOK AU - Kindler, Herb TI - Conflict management : : resolving disagreements in the workplace SN - 1-4188-6262-2. U1 - Circ. 658.3 K51c 2006 3rd ed. PY - 2006/// CY - Boston : PB - Course Technology, KW - 1. Conflict management-problems, exercises, etc KW - 2. Personnel management-Problems, exercises, etc ER -