TY  - BOOK
AU  - Bishop, Sue 
TI  - Develop your assertiveness
SN  - 9780749460013
U1  - Prof. 650.13 B622d 2010 2nd ed.
PY  - 2010///
CY  - London: 
PB  - Kogan Page
KW  - 1. Assertiveness (Psychology)
KW  - 2. Assertiveness training
KW  - 3. Interpersonal relations
KW  - 4. Organizational behavior
ER  -