Lilley, Roy C. <br/><br/>
Dealing with difficult people  /  
Roy C. Lilley 
 - london:  Kogan Page,  c2010. 
 - vii, 148 p. :   ill. ;  22 cm. 
<br/><br/>1. Includes bibliographical references. 
<br/><br/><label>ISBN: </label>978-0-7494-566-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. interpersonal conflict<br/>2. Problem employees<br/>3. Psychology, industrial
<br/><br/><label>Dewey Class. No.: </label>Prof. 650.13 L729d 2010