Binghay, Virgel C. <br/><br/>
Enhancing quality customer service for micro, small and medium enterprises/ 
Virgel C. Binghay 
 - Manila :   VCB Research & Publications,   c2007. 
 - ix, 156 pages :   illustrations ;   23cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>978-971-9336020 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Customer service.<br/>2. Philippines.<br/>3. Small business.
<br/><br/><label>Dewey Class. No.: </label>Fil. 658.812 B613e 2007