TY  - BOOK
AU  - Hogan, Mikel
TI  - The four skills of cultural diversity competence : : a process for understanding and practice
SN  - 0-495-00779-x.
U1  - Circ. 306 H715f 2007 3rd ed.
PY  - 2007///
CY  - USA : 
PB  - Thomson Higher Education, 
KW  - 1. Cross-cultural communication
KW  - 2. Intercultural communiccation
ER  -