TY  - BOOK
AU  - Futrell, Charles M.
TI  - Fundamentals of selling : : customers for life through service
SN  - 0-07-111791-1.
U1  - GR. 658.81 F996f 2006 9th ed.
PY  - 2006///
CY  - Boston : 
PB  - Mcgraw-Hill/Irwin, 
KW  - 1. Sales management
KW  - 2. Selling
ER  -