TY - BOOK AU - Cornell ,Daryl Ace V. TI - Quality service management in tourism and hospitality/ SN - 978-621-04-0379-4 U1 - Fil. 647.94 C814q 2020 First edition PY - 2020/// CY - Manila, Philippines : PB - Rex Bookstore , KW - 1. Hospitality industry -- Customer services -- Management KW - 2. Tourism -- Customer services -- Management N1 - Includes index ER -