Cornell ,Daryl Ace V. Quality service management in tourism and hospitality/ Daryl Ace V. Cornell - First edition - Manila, Philippines : Rex Bookstore , c2020. - vi , 163 pages : illustrations ; 25cm. Includes index ISBN: 978-621-04-0379-4 Subjects--Topical Terms: 1. Hospitality industry -- Customer services -- Management.2. Tourism -- Customer services -- Management. Dewey Class. No.: Fil. 647.94 C814q 2020