Futrell, Charles M. <br/><br/>
ABC's of relationship selling through service/ 
Charles M. Futrell 
 - New York :   McGraw-Hill/Irwin,   c2011. 
 - xxvii, 538 pages :   illustrations ;   26 cm. 
<br/><br/>Includes bibliographical references, glossary. 
<br/><br/><label>ISBN: </label>978-007-128928-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Selling.
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.85 F996a 2011