TY - BOOK AU - Mary Ellen Guffey TI - Business communication : process & product SN - 0-324-22304-8. U1 - Circ. 651.7 G941b 2006 5th ed. PY - 2006/// CY - Thomson South-Western, PB - USA : KW - 1. Business communication KW - 2. Business Writing KW - 3. English language-Business English N1 - Includes bibliographical references and index ER -