TY - BOOK AU - Hall, Stephen AU - Stephen Hall TI - First class service 1 ; English for the tourism and hospitality industry SN - 9789814392754 U1 - Circ. 428.24 H179f 2012 PY - 2012/// CY - Singapore : PB - Cengage Learning asia Pte Ltd., KW - 1. English language–Conversation and phrase books (for tourism industry employees). KW - 2. Tourism–Terminology. KW - 3. Hospitality industry–Tourism ER -