TY - BOOK AU - Matt Martin TI - Total quality management for tourism and hospitality/ SN - 978-621-427-087-3 U1 - Fil. 658.562 M382t 2021 PY - 2021///. CY - Manila, Philippines : PB - Unlimited books library & publishing KW - 1. Total quality management-- hospitality industry N1 - Includes bibliographical references ER -