TY - BOOK AU - POWELL, GUY TI - ROI of social media : : how to improve the return on your social marketing investment SN - 978-0-470-82741-3 U1 - Circ. 658.802 P883r 2011 PY - 2011/// CY - Singapore : PB - John Wiley & Sons (Asia), KW - 1. Internet marketing. KW - 2. Social media--Marketing. KW - 3. Social media--Economic aspects. KW - 4. Online social networks--Economic aspects. KW - 5. Social marketing. I. Groves, Steven. II. Dimces, Jerry. N1 - Appendix: pp. 275-278 ER -