TY  - BOOK
AU  - Arenas, Chester Dave G. 
TI  - Quality Service Management in Tourism and Hospitality/ 
SN  - 9786218179141
U1  - Fil. 647.94 A678q 2022 
PY  - 2022///
CY  - 	Manila, Philippines
PB  -  EDRIC Publishing House
KW  - 1. Hospitality industry-- Costumer services-- management
KW  - 2. Tourism-- Costumer services -- Management
N1  - Includes bibliographical references
ER  -