Arenas, Chester Dave G.

Quality Service Management in Tourism and Hospitality/ Chester Dave G. Arenas - Manila, Philippines : EDRIC Publishing House c2022. - 91 pages : illustrations ; 25cm.

Includes bibliographical references

9786218179141


1. Hospitality industry-- Costumer services-- management
2. Tourism-- Costumer services -- Management

Fil. 647.94 A678q 2022