Arenas, Chester Dave G. Quality Service Management in Tourism and Hospitality/ Chester Dave G. Arenas - Manila, Philippines : EDRIC Publishing House c2022. - 91 pages : illustrations ; 25cm. Includes bibliographical references ISBN: 9786218179141 Subjects--Topical Terms: 1. Hospitality industry-- Costumer services-- management2. Tourism-- Costumer services -- Management Dewey Class. No.: Fil. 647.94 A678q 2022