Beckman, Sara L. Operations strategy : competing in the 21st century - N.Y. : McGraw-Hill/Irwin, c2008. - xvii, 462 pages : illustration ; 23 cm. Includes bibliographical references and index. ISBN: 978-007-127408-1. Subjects--Topical Terms: Dewey Class. No.: Circ. 658.5 B393o 2008