TY - BOOK AU - Kienzler, Donna S. AU - Locker, Kitty O. TI - Business and administrative communication SN - 978-0-07-128311-3. U1 - Circ.651.7 L815 2008 8th ed. PY - 2008/// CY - N. Y. : PB - McGraw-Hill/Irwin KW - Business communication KW - Communication in management N1 - Includes bibliographical references and index ER -