TY  - BOOK
AU  - Evans, James R. 
AU  - William M. Lindsay 
TI  - Total quality management
SN  - 9789814633314
U1  - Circ. 658.562 E92t 2016 
PY  - 2016///
CY  - Singapore : 
PB  - Cengage Learning Asia
KW  - 1. Management.
KW  - 2. Total quality management
N1  - Includes bibliographical references and index
ER  -