Evans, James R.  <br/><br/>
Total quality management/ 
James R. Evans  
 - Ninth edition 
 - Singapore :   Cengage Learning Asia,  c2016. 
 - xxi, 697 pages :  illustrations ;   26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9789814633314 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Management. <br/>2. Total quality management.
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.562 E92t 2016