TY  - BOOK
AU  - Serrano, Angelita Ong Camilar 
TI  - Total quality management
SN  - 9789719654391
U1  - Fil. 658.4013 S481t 2016 
PY  - 2016///
CY  - Manila
PB  -  Unlimited Books
KW  - 1. Management
KW  - 2. Total quality management
N1  - Includes bibliographical references
ER  -