TY - BOOK AU - Guasch, Juan Martin R. TI - Total quality management SN - 9786214060177 U1 - Fil. 658.562 G917t 2016 PY - 2016/// CY - Manila PB - Mindshapers Co. KW - 1. Management KW - 2. Total quality management N1 - Includes bibliographical references ER -