TY - BOOK AU - Jeong, Ho-Won TI - Conflict management and resolution: an introduction SN - 9780415450416 U1 - Circ. 658.4053 J54c 2010 PY - 2010/// CY - London : PB - Routledge, KW - 1. Conflict management. N1 - Includes bibliographical references & index ER -