TY - BOOK AU - Ismail, Ahmed TI - Front office management and operations SN - 9789814296564 U1 - Circ. 647.94 Is83f 2010 PY - 2010/// CY - Singapore : PB - Cengage Learning Asia Pte Ltd., KW - 1. Hotel front desk personnel. KW - 2. Hotel management N1 - Includes bibliographical references & index ER -