Futrell, Charles M. <br/><br/>
Fundamentals of selling : customers for life through service / 

 - Eleventh edition 
 - Boston :   McGraw-Hil/Irwin,   c2009. 
 - xxxiv,   648p. : col. ill. ;   26cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780071285445 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Selling.
<br/><br/><label>Dewey Class. No.: </label>Circ. 658.8 F996f 2009