TY  - BOOK
AU  - Serrano, Angelita Ong Camilar
TI  - Total quality management
SN  - 978-971-9654-39-1
U1  - Fil. 658.562 S487t 2016 
PY  - 2016///
CY  - Manila, Philippines : 
PB  - Unlimited Books Library Services & Publishing Inc.
KW  - 1. Total quality management
N1  - Includes bibliography
ER  -